by Moira Farr
In order to manage the ongoing global and local changes that challenge organizations today, strong leadership is required. This case serves to illustrate how a South African fast moving consumer goods company was able to use integral coaching to transform itself from a conservative, management-controlled company, into an innovative leadership-driven organization.
The case provides a practical example of how this company used integral coaching to develop its leadership throughout the organis.zation.. Employees were interviewed during the research process to ascertain their perspective of the impact of the coaching initiative in relation to themselves and the organisation. A summary of the impact of the coaching programme is represented by a systems diagram based on the themes identified from interview analysis. The case helps students to understand the role of using integral coaching to enhance leadership and its significance in enabling a company to manage the change required to be able to encourage new ways of thinking and learning.